Our Refund Policy
Last Updated: 21/01/2024Thank you for choosing farazihost for your domain and hosting needs. This Refund Policy outlines the terms and conditions under which refunds will be issued for our services.
1. Refund Eligibility:
1.1 Hosting Services:Refunds for hosting services are eligible within 14 days from the initial purchase date.
1.2 Domain Registration: Domain registration fees are generally non-refundabl. However, If for any reason the domain is not registered or canceled from the register panel you will get its applicable refund domain registration fee.
2. Refund Process:
2.1 Request for Refund: Contact our customer support team within the specified refund eligibility period to request a refund. Refund requests made after this period will not be considered.
2.2 Cancellation of Services: To be eligible for a refund, you must cancel the services for which you are seeking a refund. Refunds are not automatically granted upon cancellation; you must follow the established refund request process.
2.3 Refund Method: Refunds will be issued using the same method of payment used for the original purchase. Refunds may take 3 business days to process.
3. Non-Refundable Items:
3.1 Additional Services:Certain additional services, add-ons, or upgrades may be non-refundable. Please check the terms and conditions associated with each service.
3.2 Domain Renewals:
Renewal fees for domain names are generally non-refundable once the renewal process has been initiated.
4. Exceptions:
4.1 Service Violations:
No refunds will be provided if your account is terminated due to violating our Terms and Conditions or Acceptable Use Policy.
4.2 Domain Transfers:
Fees associated with domain transfers are generally non-refundable.
5. Changes to the Refund Policy:We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our refund policy, please get in touch with our customer support team at support@farazihost.com
Thank you for choosing farazihost. We value your business and are committed to providing you with excellent service.